Frequently Asked Questions

What is the return policy?

Do you accept returns?

All purchases are final. Please verify your order before completing checkout. Once your order is processed and shipped, we are unable to make any changes. We do not accept returns.

However, if you receive a damaged or defective item, please reach out to us at contact@burningdesire.us for assistance with a return. We are committed to ensuring your satisfaction!

What is your shipping policy?

All orders are processed within 24-48 hours.

Since every piece is currently made on demand, you can expect:

Orders to United States arrive within 8-25 business days.

All orders outside United States arrive within 10-25 business days.

We do appreciete your patience with us!

For any questions or concerns, please contact us via email:

contact@burningdesire.us

How do I track my order?

For shipping & delivery information, please click here

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